I hold a leadership position at my company. My job, unfortunately, includes the responsibility to make hiring and, unfortunately, firing decisions. The former is one of my favorite parts of my job. The latter, one of the least.
Today, one of my coworkers approached me and asked for my advice for disciplinary action for one of our employees. I used my typical approach, but asked my peer not to tell me which employee he was speaking about. This helps me remain unbiased.
My coworker explained that one of our customer service representatives had hung up on a caller. I asked if the caller had been abusive or if there could be some kind of mistake. The disconnect was deliberate. To make matters worse, the representative had recently been consulted for similar behavior.
“Well then, we have to let them go,” I said. The words sounded cold, but we couldn’t accept that type of behavior if we expected our customers to be happy. My coworker agreed with me and started to walk away.
“Who was it, by the way?” I asked, almost regretting the question as soon as the words left my lips. My coworker told me, and my stomach sank.
The employee in question was fairly new to the company. I trained him and knew from the time I spent with him that he was a new father. He accepted the position with us for the advancement opportunities our company offers. He hoped that he could work for us and provide enough income that his wife wouldn’t have to return to work. I tried to come up with a reason to keep him with us, but my opinion had already been shared.
I went to my normal hiding place at work, the third-floor bathroom. It was empty as usual. I washed my hands and tried to center myself. I ran a current of energy through my body and formed it into a tiny sparkling ball of light in my right hand. I took a deep breath and ran another current of energy and formed another ball of energy in my left hand.
I visualized the ball in my right hand glowing a soft pink. I infused it with the power of compassion. I visualized my coworker terminating the employee with kindness. I visualized the employee being given feedback on how to perform better in his future behaviors. I visualized the employee being offered suggestions for companies to apply for. Once the visualization was solid, I sent the ball of light to my coworker.
I saw the ball in my left hand glow iron gray. Into this ball, I added the power of accountability. I visualized the employee taking responsibility for the actions that led to his termination. I saw him take the news well and without blaming others. Finally, I saw him learn from this mistake and succeeding in his goal to care for his family. This energy was sent to the employee.
I left work before the conversation happened, but my peer called me to explain that the conversation went well and that the employee already had a lead on a new job. This made me happy with my decision to offer my true opinion of the situation and to add a little magic to the mix.